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Departments

Business Transformation

Read more about how we manage complex business change programmes here at Superdry.

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Category Management

Find out more about our buying function and how we decide which products to buy each season.

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Design

Look into how our Designers create every single piece of Superdry product you see in stores or online.

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ecommerce

Look around our ecommerce page to learn more about how we manage our 20+ websites, our photo studio and our online customers. 

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Finance

Learn about our Finance department who manage the strategic, commercial and operational aspects of finance for Superdry.

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HR & Payroll

Take a look into how HR & Payroll transform organisational performance and our people’s working lives for the better.

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IT

Take a look into our IT team who manage all of our systems across head office and our retail estate across the UK.  

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Legal, CSR & Health & Safety

Learn about how our Legal team ensure compliance with all legal requirements of every country we operate in.

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Logistics

Look around our Logistics page and see how we manage the movement of our products all around the world.

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Marketing, Creative Media & PR

Our Marketing teams are responsible for all Superdry marketing activity globally. Take a look into how this achieved. 

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Merchandising

Look at how Merchandising contribute to deciding which Superdry product we pick for production for each season. 

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Property & Store Development

Explore our Property & Store Development page and learn about how they look after our global retail estate.

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Retail Support Operations

Take a look at our Retail Operations team and learn how they support our portfolio of stores across the UK and Ireland.

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Production, Sourcing and Quality & Technical

These teams are responsible for the manufacture of our products. Learn about how they do this and what it’s like to work here.

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Wholesale & International

Find out about our Wholesale & International Retail department and more about the people who make up these teams.

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You started 6 months ago and have settled in well. You’re achieving good results and your manager has given you positive feedback. A new colleague joins the team, and as far as you can see, they will be doing a similar role to you. You’ve heard that they are being paid more than you. What action do you take?

A.

Although you’re curious about the situation you decide to do nothing. After all there must be a good reason for it and it’s none of your business what other people’s salaries are. You know your manager appreciates your work and that you’re doing a good job. You trust that your salary will go up in the future. 

Select A

B.

You ask to talk to your manager to understand why the new person is paid more, if indeed this is the case. You focus the conversation on what you can do to work towards the career development you crave and the rewards that may come with it. 

Select B

C.

You decide your manager obviously doesn’t value your work as much as they say they do, and reluctantly start to look for a new job. Although you feel bruised and overlooked, you continue to give 100% because it’s important to get a good reference. 

Select C

D.

You understand that sometimes companies have to pay over the odds to recruit externally, but feel that you deserve to be on the same level. You talk to your manager about why the new person is paid more than you and ask politely for an increase. 

Select D

You accept a new job because you are excited about the type of work that you will be doing. Soon after starting you find out the business has recently agreed a deal to expand into a new country and as a result, you are required to make a major contribution to the project group, on top of your agreed role. How do you react to this?

A.

You feel it’s unreasonable to ask you to do lots of work you didn’t sign up for, but you’re here now so you’ll get on with it and see what happens. 

Select A

B.

You’re a bit nervous about whether you can step up and do all this new work successfully, but you are pleased to have been asked and think it’s an opportunity to prove yourself. If you find it tough you will talk to your manager and ask for support. 

Select B

C.

You don’t mind what you do; after all you’re here to get paid. You’ll do the best you can and hope it’ll work out OK.  

Select C

D.

You’re a bit concerned about being able to do all the extra work alongside everything else you have to do but you are really keen to have the chance to do something new. You arrange to sit down with your manager as soon as possible to plan how to manage your time and workload. 

Select D

A big part of your role involves using a complex spreadsheet tool on a daily basis. The more you get to understand it, the more you can see areas in which it could be improved. You can see one obvious thing that would really make a difference but you are surprised nobody has suggested this idea already. What do you do?

A.

You are convinced you’re onto something but are sure that if this was really a problem, someone would have fixed it already and don’t want to risk looking silly by raising it. Maybe nobody else thinks it’s an issue. You say nothing and continue to use the tool as it is. 

Select A

B.

You talk to some of your more experienced colleagues about it and seek their opinion on the problem. If they share your view that you have identified a solution to a real problem, you’ll write a short summary highlighting the issue and your suggested fix, and discuss it with your manager. 

Select B

C.

You are sure you can improve the tool by making your change, but don’t want to risk embarrassing your colleagues by pointing out something you are sure they should have spotted. You quietly make a few changes to the tool to test your ideas before bringing it up.

Select C

D.

You email your manager telling him that you’re surprised no one has noticed before but the tool doesn’t work very well, and that if he wants you can fix the problem. 

Select D

You are a key player in a major project and are covering for the Project Manager while she’s on holiday and not contactable. The board Director who is the project sponsor is also away. While talking to one of the project suppliers, you spot an opportunity to combine two work streams which will deliver a substantial cost saving. The supplier needs an immediate decision so they can allocate the resource to another project. You know that changes to the project cannot be made without the sign off of the Project Manager or the Director. How do you handle this?

A.

You talk to the supplier and explain that the Project Manager is highly likely to approve the change when she returns from holiday, but that you are unable to sign off until then. You aim to negotiate an arrangement whereby you can delay the sign off but still secure the cost saving, by helping them to find a solution that will work for them. 

Select A

B.

You decide that you don’t have the authority to sign off the change. Sadly on this occasion you can’t deliver the cost saving.  

Select B

C.

You’re really keen to secure the saving but equally aware that there is a sign-off process in place for good reason. You don’t want to miss out so you talk to another board Director in the business to see if they can authorise the change in the absence of the project sponsor. 

Select C

D.

You are certain that the Project Manager would approve of this change as you have worked with her long enough to know how she thinks. Given you don’t want to miss the chance to deliver a cost saving, you give it the go-ahead and will get the paperwork done when she returns. 

Select D

You have been asked to manage a piece of work as part of a larger project. The brief you’ve been given isn’t very clear and you’re not sure exactly what you need to do. What do you do?

A.

You seek out people who are contributing to other workstreams in the project and ask their opinion. You’re confident that if you can understand the wider project then you’ll be able to figure out what you need to do.

Select A

B.

You talk to the manager who briefed you and explain you need more clarity. You will then use your experience and talk to other colleagues to plan the work. Finally you discuss your plan with the manager before starting work.     

Select B

C.

You feel you should know what to do, and that you must have missed something when you were briefed. You’re concerned that it might look as if you weren’t listening if you go back and ask questions now. You decide to try your best and trust that you will pick it up as you go along. You’re usually pretty good at being able to get to grips with difficult things.

Select C

D.

You speak with the manager and ask them to give you more information on what’s expected and how you should go about it. You ask them to explain exactly what they want you to do and how they want you to do it, to avoid any misunderstanding. 

Select D

You have an important deadline approaching at the end of the week but are concerned about how much work you need to get through before then. There are lots of figures which require close attention to detail and a high degree of accuracy. You’re worried about the impact on the business if you don’t deliver on time, but you don’t want to rush and make a mistake. What do you do?

A.

You decide to focus on getting everything done and ensuring you do it to a really high standard, even though you know this will mean you having to get in early or leave bit later every day this week. 

Select A

B.

You ask your manager if there is anyone else available to help you complete the work on time, so you can focus on doing it really well. 

Select B

C.

You take a little time to review everything else you have scheduled for the rest of the week and move some less important tasks to the following week to create more space for you to complete the work in time without compromising on the quality.

Select C

D.

You decide to try and do the best you can, get through the work quickly to hit the deadline, and hope that you don’t make any mistakes. You’re usually pretty accurate so you’re sure it will be OK. 

Select D

Your job involves working closely with our stores, and you regularly visit stores. On one of these visits you get stuck in traffic and are 15 minutes late for a meeting with the Store Manager. As you walk into the store, a customer stops you and asks you for some advice on which style of jeans would best suit them. You can’t see any shop floor staff free at that moment. What do you do?

A.

 You stop and give the customer your full attention, and do your best to advise them decide what to buy even though you are not completely sure what you are talking about. You know the Store Manager wouldn’t mind you being late if you’re helping a customer. 

Select A

B.

You apologise politely to the customer, telling them you are running late for a meeting and that they should seek out one of the shop floor team who would be able to help, as they will have better product knowledge. 

Select B

C.

You stop and take the time to understand what the customer needs. You explain that you don’t have the expertise to help them, but that you will find someone that does. Knowing they will be free, you go and see the Store Manager and introduce them to the customer, then start your meeting a little later. 

Select C

D.

You listen to the customer’s requirement, take them to the till area and ask them to wait for one of the shop floor team who will be with them shortly, then briefly interrupt one of the team who is with another customer to make sure they know to deal with your customer next.

Select D

A colleague who recently joined the business takes you to one side and asks for some advice. They are really struggling with a complicated piece of work and are questioning whether they have what it takes to do the job. They are confused and really don’t know what to do. How do you manage this situation?

A.

You sit down with them privately and hear what they have to say. Reassure them that they probably have nothing to worry about, that everyone goes through teething problems when they are new. Advise them to dig in and keep trying, and it’ll all be OK, but that they can talk to you again if they still feel troubled. 

Select A

B.

You listen to their concerns, and advise them that they should talk to their manager. You don’t feel you are the right person to help and that it’s more appropriate that the manager deals with problems in the team. 

Select B

C.

You take the time to understand what they are concerned about, and ask lots of questions to make sure you really get it. You offer to sit down with them and go through their work with them to see if you can give them some advice. You then offer to sit down again in a few weeks to see how it’s going. 

Select C

D.

You listen to their problems and really want to help, but you’re not sure you have the expertise or experience to give them the best possible advice. You offer to talk to a more senior member of the team on their behalf, who you know has the skills to help them understand how to do this piece of work. You then keep talking to the new colleague to see how it’s going and do your best to support and encourage them going forward. 

Select D
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Benefits

Holiday Allowance

We offer all of our full time head office employees 25 days holiday, plus bank holidays.

Pension Scheme

You’re auto-enrolled into our pension scheme within 3 months of joining. You get 3% company contributions (you put in 3%). If you’re a senior manager or senior contributor you can choose get 4% company contributions if you put in 5%. You can enrol immediately to get contributions from your first payday. 

Life Assurance

Everyone at head office is covered by our group life assurance policy. It’s worth 2x your salary, or 4x your salary if you are paid £50k or more. That means if you were to die while you work for us, your named beneficiary would receive a tax free lump sum worth 2 (or 4) years of your salary.

Staff Discount & Staff Shop

Everyone at Superdry gets 50% off everything bought in our UK standalone stores and online, and 30% off in our outlet stores. You can use your discount to buy products for yourself, friends and family up to an annual spending limit. We also have a shop at our head office that stocks heavily discounted Superdry sample products which are available to buy.

Sharesave Scheme

We regularly offer our people the chance to join Sharesave. You save money each month from your wages and at the end of 3 years you use your savings to buy discounted Superdry shares. You can then keep them or sell them, hopefully for a profit. The best thing is, you can’t lose money, only make it!

Private Medical Insurance

Senior managers and senior contributors are eligible for private medical insurance, which is a taxable benefit. This gives you peace of mind that you will be able to have private treatment in the event of illness.

Childcare Vouchers

Every employee can elect to take part of their salary in childcare vouchers. These come out of your pre-tax salary, so if you have a child that goes to a registered childcare provider, they’re a good way to save money on your childcare costs compared to paying for it out of your after-tax salary.

Bike to Work Scheme

If you want to cycle to work but don’t have a bike, you can obtain one through us, with payments coming out of your pre-tax salary. As well as being able to get a new bike without having to save up or use credit, it’s a good way to save money compared to paying for it out of your after-tax salary.

Wellbeing Scheme

All employees have access to a free, confidential phone line that you can call if you have any worries about anything in your life, inside or outside work, and talk to a trained advisor about whatever is troubling you. It’s good to know that there is always someone there to talk to who can help.

Head office career stories

Tyler's story

I joined Superdry as a Customer Service Advisor on a temporary contract. When I joined the team, I was immediately drawn to the buzz of the environment and the personality of the brand and its people. Towards the end of my contract, an opportunity arose within the Wholesale department for an Account Executive Administrator. The role expanded, from basic admin duties to being responsible for supporting some of Wholesale’s Key Accounts. I was learning new things about how the department works and constantly being offered more opportunity to expand my knowledge of how the business operates. I was promoted to the position of Stock Control Assistant, which involved being a link between our warehouses and our Global Customer Support teams, making sure the right people receive the right stock. More recently I have moved across to the Wholesale Sales team as a Sales Operations Coordinator.

The future looks bright and full of opportunity. I couldn’t be happier!

Tyler's story

We asked him what it's really like at Superdry Head Office. 

Superdry HQ is a cool, welcoming and humble place. It’s fuelled by the personality of its staff – from the hangout nest of the café, to the staff shop, to walking through each department – you don’t have to look far to find a smiling face.

It is a hard-working environment that operates at rocket speed but it promotes a work hard, play hard philosophy – the Christmas Party never disappoints! Cheltenham is a great place to be based too.

The town has a lot to offer and there is something unique about being situated in the birthplace of the brand.

Tyler's story

We asked Tyler what the best bits of his role are and his greatest acheivement has been to date. 

I most enjoy the collaborative aspect of my role. Being a link between our warehouse teams in Belgium/USA and our Global Customer Support Network, I get to work with a wide range of people and have to find solutions to a wide range of complications.

My biggest achievement to date has been being part of the Superdry Sharks - a fundraising team that entered The Prince’s Trust Million Makers Challenge in 2017. We were tasked with using our entrepreneurial skills to raise £10,000 for The Prince’s Trust. In true Superdry fashion, we set-out to smash this target. We ended up with a total of just over £58,550!!!

Tyler's story

We asked why Tyler loves working at Superdry. 

As well as the fantastic discount that you get on the clothes, there is an obvious forward-thinking culture in and around the brand. There is an instinctive drive to always keep moving, never get settled, and keep looking for ways to improve.

I also feel that Superdry is a company that very much puts its people at its centre. Feedback is constantly welcomed, listened to and actioned and you’re made to feel that whatever your role may be, you’re making a valuable contribution to the success of the brand.

Tyler's story

Tyler told us which of the Superdry values he most identified with.

Family – our team has a strong family feel to it. It’s not difficult to ask for help when in need and there is always someone available to offer support and advice.

Individuality – I’ve found that personality and uniqueness is celebrated throughout the company. It’s important to Superdry that everyone feels comfortable to be themselves and express themselves in ways that are true to them.

Fun – Superdry truly is a fun place to work which is key to a happy workplace.

Tyler's story

Finally, we asked what advice Tyler would give to anyone applying to work at Superdry.

Go for it!!! It’s an exciting, fast-paced, demanding, yet massively rewarding place to work and the room for potential and future opportunities is massive. Be prepared to get stuck in and don’t look back!

Amy's story

I’ve been working at Superdry now for 6 years and have been lucky enough to have worked in 3 different departments. I started as an Ecommerce Merchandising Manager, looking after our growing Ecommerce division. We ensured that the product information was clear and the websites were enhanced to improve the customer journey. I was then given the opportunity to work within our Wholesale division on a secondment, as a Wholesale Trading Manager. This is a huge part of our business, my role was to ensure we aligned Wholesale and Retail as much as possible, whilst ensuring our Wholesale range and stock availability supported our strong sales plans. I was then promoted to Head of Central Merchandising. Merchandising plan and forecast to make sure we are buying the right amount of each product type to sell globally in our stores and online. More recently I have moved into Head of Merchandising for Womenswear.

Amy's story

We asked what it's really like at Superdry Head Office.

Head Office is forever evolving and has grown substantially since I started 6 years ago. It’s filled with amazing people and talent, and it’s truly like one big family…. I’m also a big fan of the onsite cafe!

Amy's story

When we asked Amy what the best bits of her role are and her greatest acheivement has been to date. 

I love being able to work with a variety of people across all levels and departments, making every day different and allowing me to understand how different areas of the business work. My biggest achievement so far is still managing to progress my career since starting a family– Superdry have been really supportive of this.

Amy's story

We asked why Amy loves working at Superdry. 

We were built on passion and creativity and we are truly unique.

Amy told us which of the Superdry values she most identified with.

The value I identify with most is Family. It’s the people that make you get through the challenging days, and make working at Superdry amazing! Great friendships and networks mean anything is possible here.

Finally we asked what advice Amy would give to anyone applying to work at Superdry.

Be yourself and love our brand like we do!

Emma's story

I joined the Menswear Buying team at Superdry fresh out of University in June 2016 as a Buying Administration Assistant. With a real passion for product, I provided support to my buyer, working closely with the Design, Merchandising and Garment Technology teams, to build exciting and innovative collections season after season. After 8 months I was promoted into a Senior Buying Administration Assistant, where I was able to take on more responsibility in order to support my career aspirations.

Hungry for a new challenge, I decided to apply for a role in the Marketing team as the Customer and Market Insight Executive, my decision was fully supported by my managers in buying. I absolutely love my role now, it is extremely diverse, one day I could be working on a trend project, and the next I could analysing our in-store experience key touchpoints.

Emma's story

We asked her what it's really like at Superdry Head Office. 

 Superdry is an exciting and fun place to work, filled with creative and passionate individuals. Every day is different, and it is most definitely fast-paced! There is a real family-feel here, everyone is so friendly.

Emma's story

When we asked Emma what the best bits of her role are and her greatest acheivement has been to date. 

I have the opportunity to collaborate with multiple departments at Superdry Head Office, as well as working closely with our retail teams.

I work closely on our store customer satisfaction programme, ‘My Superdry Story’, where we track our customers experience and feed this back to the retail teams. Sharing positive customer feedback is a great part of my role – it’s a great opportunity to motivate store teams and to confirm that they’re doing a great job!

Working on trend projects is another favourite part of my role. It gives me the opportunity to immersive myself in product, pulling together key trend stories for our content teams.

Emma's story

We asked why Emma loves working at Superdry. 

I love coming to work every day, everyone is so friendly – we really do feel like one big family.

Our ideas, whether they be thoughts on a new process, or perhaps new ways to recognise team members are always welcomed and heard by management.

Personal career aspirations are always fully supported, and the training provided by our in-house learning and development team is great!

Emma's story

Emma told us which of the Superdry values she most identified with.

Passion is the most important value for me. I am extremely passionate about the brand and retail as a whole, and it is why I love my job! I also thrive working with such a passionate and creative team.

Family and fun are also extremely important values. I love coming in each day to work with some of my best friends – there is never a dull day at Superdry!

Emma's story

Finally, we asked what advice Emma would give to anyone applying to work at Superdry.

Do your research and learn what Superdry is all about! Understand our brand and values, visit our stores and look at the amazing product.

Guy's story

I started in Customer Services as a Christmas temp in 2015, dealing with any customer queries via phone and email. As my contract was coming to an end, a fixed term contract came up in Logistics as a Carrier Assistant, supporting our stores and our Ecommerce sites with their deliveries, so I applied and was lucky enough to get it. 10 months later I was made permanent in this position. After working in this role for 6 months, the opportunity to progress to Supervisor came up, in which I was successful in securing. Since being in this role, it has developed and grown with the business to include, operational logistics and managing the end to end process from our 3 main warehouses to our customer.

Guy's story

We asked him what it's really like at Superdry Head Office. 

Working at Superdry Head Office is fast paced, energising and every day brings a new opportunity to expand your knowledge of the market you work in.

Guy's story

When we asked Guy what the best bits of his role are and his greatest acheivement has been to date. 

The best bit of my role is being involved in every single stage of the Logistics process. I get the opportunity to ensure Wholesale, Ecommerce, Retail Stores and Franchises receive the product they need when they expect it. My proudest moments at Superdry so far are ensuring that our Ecommerce customers received their online orders over Black Friday and Christmas week on time, during two of the busiest times of the year. The other achievement which I am proud of is implementing and being involved with cost saving initiatives worth over £650k.

Guy's story

We asked why Guy loves working at Superdry. 

The freedom to innovate in every aspect of the work I do.

Guy told us which of the Superdry values he most identified with.

The two that stand out for me are Passion and Creativation. I’m passionate about the role I do, and always happy to go the extra mile to deliver to our customers. My role involves working around problems and coming up with solutions, sometimes you have to be a bit creative...

Guy's story

Finally, we asked what advice Guy would give to anyone applying to work at Superdry.

Be ready to keep up with the pace of Superdry and be ready to adopt new innovative ways of working.

Nicole's story

I joined Superdry in 2014 as an Assistant Manager in the Plymouth store. I have always loved the people side of management and so took on a lot of the HR tasks in store along with continuously coming up with new and creative ways to motivate and train the team. In 2015 I moved to head office as a Customer Experience Developer, I settled in really quickly and got involved with some really exciting projects. I moved over to the Learning and Development team in 2016 and began the launch of SAS, our sales assistant training programme. Since then I have progressed to a Lead Trainer Role and organised the roll out of SAS worldwide. I love seeing people learn and develop and feel very lucky that I get to do that and share my passion with our teams worldwide every day.

Nicole's story

We asked her what it's really like at Superdry Head Office. 

Superdry head office is a fab place to work, we all work really hard and are focused on achieving the highest standards possible but we also have a lot of fun and the atmosphere is relaxed and friendly. The actual head office is a bit quirky as it is not purpose built but it kind of adds to the charm of it, the new café building feels like an extension of our stores and is a great hub to gather for meetings or just a quick coffee catch up. At head office we have ‘Super Tuesdays’ throughout the year where everyone gets together to hear business updates and successes from Euan and the directors, it is awesome to get these updates straight from the business leaders. There are also social events a couple times a year as well as other things like catwalk previews which help bring everyone at head office together.

Nicole's story

When we asked Nicole what the best bits of her role are and her greatest acheivement has been to date. 

The best bits of my role are the people and creativity. I love meeting and working with new people as well as helping people to progress in their career, and I luckily get to use my creativity to do this to make training engaging and inspirational. Some big achievements for me have been creating my first ever training programme from scratch for supervisors, which had a fantastic success rate of promotion and supporting SAS becoming global and being delivered in six languages across all retail and franchise stores. My proudest ever moment in my career was when SAS won a CIPD award for best L&D initiative; it was an incredible team effort to make SAS so successful and part of the Superdry culture and it felt amazing for it to be recognised by the highest possible award that we could achieve.

Nicole's story

Nicole told us which of the Superdry values she most identified with.

For me passion is the one at the heart of them all. I feel lucky to belong to a business I feel passionate about and work with people who also have that same passion and drive for what they do.

Nicole's story

Nicole told us which of the Superdry values she most identified with.

For me passion is the one at the heart of them all. I feel lucky to belong to a business I feel passionate about and work with people who also have that same passion and drive for what they do.

Nicole's story

Finally, we asked what advice Nicole would give to anyone applying to work at Superdry.

Be yourself! This business loves individuality and people with personality to join our family, mixed with genuine passion for your area of expertise and you will fit in perfectly!

Steven's story

I began my journey at Cult retail in Exeter as a Seasonal Sales Assistant back in 2010. I transferred to Cabot Circus to work as a part time Sales Assistant whilst at university. After graduating I was promoted to Area Superuser for operations, which involved training store teams on new operational processes and supporting new store openings across the EU & UK. I then relocated to become the Superuser for London, joining the new store openings team for the UK for 9 months. Following this I was appointed Operations Manager in the Southampton Store and spent two and a half amazing years there. During that time I completed a temporary 4 month secondment in Head Office as a Retail Operations Specialist. An opportunity came up within the finance department as a Senior Inventory Accounts Administrator, which I went for and was lucky enough to get. I have now been promoted to Inventory Accounts Manager.

Steven's story

We asked him what it's really like at Superdry Head Office. 

Whether you love challenging yourself each day, learning new skills or finding passions for things you didn’t know you had, Superdry Head Office is the place to be!

We asked Steven what the best bits of his role are and his greatest acheivement has been to date.

Working with various departments across the business on interesting projects that focus on us becoming a Global Digital Brand!

Steven's story

We asked why Steven loves working at Superdry. 

The diversity of people combined with the innovative personality of the brand suits me perfectly!

Steven told us which of the Superdry values he identified with.

Quality and Fun

Finally we asked what advice Steven would  give to anyone applying to work at Superdry.

Don’t be afraid to apply for a role that may be slightly different to your current experience. Just be yourself and shout about your successes!

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Learning & Development

The Superdry Academy

All of our learning & development activity at Superdry is designed and managed by the Superdry Academy – a dedicated in-house team who specialise in on-brand training programmes which help our people to enhance and develop their skills to be the best they can be. 

Onboarding

Everyone who joins at head office attends a Superdry induction, where you learn all about Superdry. We tell you all the practical things you need to know, such as health & safety, parking and our staff shop, and you’ll also learn about our history and key people. We also have guest speakers who give you their own unique insights into life at Superdry.

Lunch & Learn

We hold monthly lunchtime learning sessions on a particular area of the business. They’re open to anyone who wants to learn more about that topic, all you have to do is book on. We’ve run them on design, denim, fashion PR, finance, property, our photo studio and many other depasrtments and topics. They’re very popular and we’re told they’re really informative and help people understand what part each department plays in our success.

Management Essentials

If you join in a people management role, you’re eligible for these sessions. Designed to help develop your skills as a manager, they cover topics like time management, developing resilience, recruiting people, managing difficult conversations, coaching, influencing, strategic thinking, and managing conflict. If you complete them all you’ll be accredited by the Institute of Leadership & Management.

Leadership Programme

We are committed to developing both our current and future leaders at Superdry and we invite different cohorts of people to take part in our leadership development programme throughout each year, across all levels of our organisation. We use the FED model which has Future, Engage and Deliver as the core aspects of the programme.

Technical Training

Many of the roles we have at head office require strong Excel, Word or Power Point skills, or the ability to use niche products like Illustrator or Photoshop. To help people improve their ability to use these tools effectively, we run a series of courses to help people understand more about them and how they work. We offer beginner, intermediate and advanced courses for all ability levels.

Professional Qualifications

Some of our roles benefit from people who are qualified professionally, such as some positions in finance or legal. Where there’s a clear business benefit to Superdry, we’ll help people with funding and time off to study for professional qualifications. For people seeking to enhance their qualifications and who can demonstrate the benefit this will bring, it’s a great opportunity for development.

E-Learning

Here at Superdry we think it’s important that every employee is properly trained on some of our key issues, such as health & safety,  cyber security and anti bribery. We’ve developed interesting and innovative e-learning modules to help everyone achieve the required competency in certain areas, and will roll out further modules on other key topics in the future.

Bespoke Training

Sometimes it’s necessary for people to be trained on something that we don’t currently cover – this might be a new software package, or a different type of skill set. Leaders across the business often ask us to develop bespoke training plans to help upskill their teams, and we are often able to oblige and design a new training scheme to deliver these skills.

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The recruitment process
in a few easy steps

We use lots of different ways to assess candidates who apply for roles with us. Everyone’s journey through the recruitment process begins with an online application, but from there we will use a combination of different methods to decide on the perfect candidate for each role. We’ve outlined the key steps below, though we don’t use all of these steps for every vacancy. Which of these selection methods we use varies from role to role. 

Step 1

Online application

All our hires start with an online application. It’s a straightforward process, just click any of the apply links, create your account and follow the instructions. 

Step 2

Application Review

We review all application forms and CVs carefully against the role criteria we set out in the job description, and pick the most suitable people for each role to take forward.

Step 3

Telephone Interview

We usually start our head office recruitment with a short telephone interview, to understand more about your career history, achievements, capabilities and cultural fit. 

Step 4

Team Tryout 

We often use this for our Sales Assistant recruitment in stores. It is a group session involving interactive and creative exercises and a short sharp interview. 

Step 5

Face-to-Face Interview

We invite people in to meet the recruiting manager for all head office and store management roles. It’s a great way to really get to know you and evaluate your experience and suitability.

Step 6

Testing

Sometimes we use testing to understand technical competencies, management skills, numerical ability etc. This isn’t for every role, only where we need a skill that it’s hard to show at interview.

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