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Departments

Business Transformation

Read more about how we manage complex business change programmes here at Superdry.

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Category Management

Find out more about our buying function and how we decide which products to buy each season.

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Design

Look into how our Designers create every single piece of Superdry product you see in stores or online.

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ecommerce

Look around our ecommerce page to learn more about how we manage our 20+ websites, our photo studio and our online customers. 

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Finance

Learn about our Finance department who manage the strategic, commercial and operational aspects of finance for Superdry.

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HR & Payroll

Take a look into how HR & Payroll transform organisational performance and our people’s working lives for the better.

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IT

Take a look into our IT team who manage all of our systems across head office and our retail estate across the UK.  

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Legal, CSR & Health & Safety

Learn about how our Legal team ensure compliance with all legal requirements of every country we operate in.

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Logistics

Look around our Logistics page and see how we manage the movement of our products all around the world.

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Marketing, Creative Media & PR

Our Marketing teams are responsible for all Superdry marketing activity globally. Take a look into how this achieved. 

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Merchandising

Look at how Merchandising contribute to deciding which Superdry product we pick for production for each season. 

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Property & Store Development

Explore our Property & Store Development page and learn about how they look after our global retail estate.

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Retail Support Operations

Take a look at our Retail Operations team and learn how they support our portfolio of stores across the UK and Ireland.

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Sourcing & Production

These teams are responsible for the manufacture of our products. Learn about how they do this and what it’s like to work here.

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Wholesale & International

Find out about our Wholesale & International Retail department and more about the people who make up these teams.

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You started 6 months ago and have settled in well. You’re achieving good results and your manager has given you positive feedback. A new colleague joins the team, and as far as you can see, they will be doing a similar role to you. You’ve heard that they are being paid more than you. What action do you take?

A.

Although you’re curious about the situation you decide to do nothing. After all there must be a good reason for it and it’s none of your business what other people’s salaries are. You know your manager appreciates your work and that you’re doing a good job. You trust that your salary will go up in the future. 

Select A

B.

You ask to talk to your manager to understand why the new person is paid more, if indeed this is the case. You focus the conversation on what you can do to work towards the career development you crave and the rewards that may come with it. 

Select B

C.

You decide your manager obviously doesn’t value your work as much as they say they do, and reluctantly start to look for a new job. Although you feel bruised and overlooked, you continue to give 100% because it’s important to get a good reference. 

Select C

D.

You understand that sometimes companies have to pay over the odds to recruit externally, but feel that you deserve to be on the same level. You talk to your manager about why the new person is paid more than you and ask politely for an increase. 

Select D

You accept a new job because you are excited about the type of work that you will be doing. Soon after starting you find out the business has recently agreed a deal to expand into a new country and as a result, you are required to make a major contribution to the project group, on top of your agreed role. How do you react to this?

A.

You feel it’s unreasonable to ask you to do lots of work you didn’t sign up for, but you’re here now so you’ll get on with it and see what happens. 

Select A

B.

You’re a bit nervous about whether you can step up and do all this new work successfully, but you are pleased to have been asked and think it’s an opportunity to prove yourself. If you find it tough you will talk to your manager and ask for support. 

Select B

C.

You don’t mind what you do; after all you’re here to get paid. You’ll do the best you can and hope it’ll work out OK.  

Select C

D.

You’re a bit concerned about being able to do all the extra work alongside everything else you have to do but you are really keen to have the chance to do something new. You arrange to sit down with your manager as soon as possible to plan how to manage your time and workload. 

Select D

A big part of your role involves using a complex spreadsheet tool on a daily basis. The more you get to understand it, the more you can see areas in which it could be improved. You can see one obvious thing that would really make a difference but you are surprised nobody has suggested this idea already. What do you do?

A.

You are convinced you’re onto something but are sure that if this was really a problem, someone would have fixed it already and don’t want to risk looking silly by raising it. Maybe nobody else thinks it’s an issue. You say nothing and continue to use the tool as it is. 

Select A

B.

You talk to some of your more experienced colleagues about it and seek their opinion on the problem. If they share your view that you have identified a solution to a real problem, you’ll write a short summary highlighting the issue and your suggested fix, and discuss it with your manager. 

Select B

C.

You are sure you can improve the tool by making your change, but don’t want to risk embarrassing your colleagues by pointing out something you are sure they should have spotted. You quietly make a few changes to the tool to test your ideas before bringing it up.

Select C

D.

You email your manager telling him that you’re surprised no one has noticed before but the tool doesn’t work very well, and that if he wants you can fix the problem. 

Select D

You are a key player in a major project and are covering for the Project Manager while she’s on holiday and not contactable. The board Director who is the project sponsor is also away. While talking to one of the project suppliers, you spot an opportunity to combine two work streams which will deliver a substantial cost saving. The supplier needs an immediate decision so they can allocate the resource to another project. You know that changes to the project cannot be made without the sign off of the Project Manager or the Director. How do you handle this?

A.

You talk to the supplier and explain that the Project Manager is highly likely to approve the change when she returns from holiday, but that you are unable to sign off until then. You aim to negotiate an arrangement whereby you can delay the sign off but still secure the cost saving, by helping them to find a solution that will work for them. 

Select A

B.

You decide that you don’t have the authority to sign off the change. Sadly on this occasion you can’t deliver the cost saving.  

Select B

C.

You’re really keen to secure the saving but equally aware that there is a sign-off process in place for good reason. You don’t want to miss out so you talk to another board Director in the business to see if they can authorise the change in the absence of the project sponsor. 

Select C

D.

You are certain that the Project Manager would approve of this change as you have worked with her long enough to know how she thinks. Given you don’t want to miss the chance to deliver a cost saving, you give it the go-ahead and will get the paperwork done when she returns. 

Select D

You have been asked to manage a piece of work as part of a larger project. The brief you’ve been given isn’t very clear and you’re not sure exactly what you need to do. What do you do?

A.

You seek out people who are contributing to other workstreams in the project and ask their opinion. You’re confident that if you can understand the wider project then you’ll be able to figure out what you need to do.

Select A

B.

You talk to the manager who briefed you and explain you need more clarity. You will then use your experience and talk to other colleagues to plan the work. Finally you discuss your plan with the manager before starting work.     

Select B

C.

You feel you should know what to do, and that you must have missed something when you were briefed. You’re concerned that it might look as if you weren’t listening if you go back and ask questions now. You decide to try your best and trust that you will pick it up as you go along. You’re usually pretty good at being able to get to grips with difficult things.

Select C

D.

You speak with the manager and ask them to give you more information on what’s expected and how you should go about it. You ask them to explain exactly what they want you to do and how they want you to do it, to avoid any misunderstanding. 

Select D

You have an important deadline approaching at the end of the week but are concerned about how much work you need to get through before then. There are lots of figures which require close attention to detail and a high degree of accuracy. You’re worried about the impact on the business if you don’t deliver on time, but you don’t want to rush and make a mistake. What do you do?

A.

You decide to focus on getting everything done and ensuring you do it to a really high standard, even though you know this will mean you having to get in early or leave bit later every day this week. 

Select A

B.

You ask your manager if there is anyone else available to help you complete the work on time, so you can focus on doing it really well. 

Select B

C.

You take a little time to review everything else you have scheduled for the rest of the week and move some less important tasks to the following week to create more space for you to complete the work in time without compromising on the quality.

Select C

D.

You decide to try and do the best you can, get through the work quickly to hit the deadline, and hope that you don’t make any mistakes. You’re usually pretty accurate so you’re sure it will be OK. 

Select D

Your job involves working closely with our stores, and you regularly visit stores. On one of these visits you get stuck in traffic and are 15 minutes late for a meeting with the Store Manager. As you walk into the store, a customer stops you and asks you for some advice on which style of jeans would best suit them. You can’t see any shop floor staff free at that moment. What do you do?

A.

 You stop and give the customer your full attention, and do your best to advise them decide what to buy even though you are not completely sure what you are talking about. You know the Store Manager wouldn’t mind you being late if you’re helping a customer. 

Select A

B.

You apologise politely to the customer, telling them you are running late for a meeting and that they should seek out one of the shop floor team who would be able to help, as they will have better product knowledge. 

Select B

C.

You stop and take the time to understand what the customer needs. You explain that you don’t have the expertise to help them, but that you will find someone that does. Knowing they will be free, you go and see the Store Manager and introduce them to the customer, then start your meeting a little later. 

Select C

D.

You listen to the customer’s requirement, take them to the till area and ask them to wait for one of the shop floor team who will be with them shortly, then briefly interrupt one of the team who is with another customer to make sure they know to deal with your customer next.

Select D

A colleague who recently joined the business takes you to one side and asks for some advice. They are really struggling with a complicated piece of work and are questioning whether they have what it takes to do the job. They are confused and really don’t know what to do. How do you manage this situation?

A.

You sit down with them privately and hear what they have to say. Reassure them that they probably have nothing to worry about, that everyone goes through teething problems when they are new. Advise them to dig in and keep trying, and it’ll all be OK, but that they can talk to you again if they still feel troubled. 

Select A

B.

You listen to their concerns, and advise them that they should talk to their manager. You don’t feel you are the right person to help and that it’s more appropriate that the manager deals with problems in the team. 

Select B

C.

You take the time to understand what they are concerned about, and ask lots of questions to make sure you really get it. You offer to sit down with them and go through their work with them to see if you can give them some advice. You then offer to sit down again in a few weeks to see how it’s going. 

Select C

D.

You listen to their problems and really want to help, but you’re not sure you have the expertise or experience to give them the best possible advice. You offer to talk to a more senior member of the team on their behalf, who you know has the skills to help them understand how to do this piece of work. You then keep talking to the new colleague to see how it’s going and do your best to support and encourage them going forward. 

Select D
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Benefits

Holiday Allowance

We offer all of our full time head office employees 25 days holiday, plus bank holidays.

Pension Scheme

You’re auto-enrolled into our pension scheme within 3 months of joining. You get 2% company contributions (you put in 1%). If you’re a senior manager or senior contributor you can choose get 4% company contributions if you put in 5%. You can enrol immediately to get contributions from your first payday. 

Life Assurance

Everyone at head office is covered by our group life assurance policy. It’s worth 2x your salary, or 4x your salary if you are paid £50k or more. That means if you were to die while you work for us, your named beneficiary would receive a tax free lump sum worth 2 (or 4) years of your salary.

Staff Discount & Staff Shop

Everyone at Superdry gets 50% off everything bought in our UK standalone stores and online, and 30% off in our outlet stores. You can use your discount to buy products for yourself, friends and family up to an annual spending limit. We also have a shop at our head office that stocks heavily discounted Superdry sample products which are available to buy.

Sharesave Scheme

We regularly offer our people the chance to join Sharesave. You save money each month from your wages and at the end of 3 years you use your savings to buy discounted Superdry shares. You can then keep them or sell them, hopefully for a profit. The best thing is, you can’t lose money, only make it!

Private Medical Insurance

Senior managers and senior contributors are eligible for private medical insurance, which is a taxable benefit. This gives you peace of mind that you will be able to have private treatment in the event of illness.

Childcare Vouchers

Every employee can elect to take part of their salary in childcare vouchers. These come out of your pre-tax salary, so if you have a child that goes to a registered childcare provider, they’re a good way to save money on your childcare costs compared to paying for it out of your after-tax salary.

Bike to Work Scheme

If you want to cycle to work but don’t have a bike, you can obtain one through us, with payments coming out of your pre-tax salary. As well as being able to get a new bike without having to save up or use credit, it’s a good way to save money compared to paying for it out of your after-tax salary.

Wellbeing Scheme

All employees have access to a free, confidential phone line that you can call if you have any worries about anything in your life, inside or outside work, and talk to a trained advisor about whatever is troubling you. It’s good to know that there is always someone there to talk to who can help.

From retail to head office

Joe's story

Joe started off as a part-time sales assistant in the Cheltenham Superdry store. He loved being a part of their fantastic team. He enjoyed the interaction with customers and the great Superdry products, and liked the pressure of being the closest Store to Superdry Head Office. Joe studied Illustration at University, and whilst he recognises that was important for him, he believes showing an understanding and passion for the brand was equally valuable and contributed to him getting a role at Head Office. He had always liked the unique style of Superdry graphics, and loved that we always use hand drawn graphics as it’s a real craft to master. 

Joe's story

Joe joined Head Office as a Trainee Branding Designer. He accepted his job a year ago, and has a great story as to how it happened. He was already at a music festival and received the call asking him to come and meet James Holder, one of our Founders and Head of SuperDesign Lab. He then hurriedly hitched a lift back to Head Office and met up with James…..shortly afterwards he got the call offering him the job and he then went back to the festival to celebrate his new role! His role in Branding literally covers all the packaging and products we make, right down to the hangtag, woven labels, silicone pulls and metal badges. Everything at Superdry is all meticulously considered millimetre by millimetre. This is one of the many product features that sets our product apart from the competition.

Joe's story

We asked Joe “What’s it really like at Superdry Head Office?”

He told us “being at the epicentre of the Superdry story is anything but boring and you know you’ve done something right when getting up in the morning isn’t a drag. There are several things I like about Head Office; the diversity and friendliness, the pace and the passion. It’s unique and I love it here."

Joe's story

Joe’s best bit so far was when he, James Holder and Jamie, our Senior Branding Designer worked flat out for three weeks in one of our showrooms. It became a marathon branding session, fuelled by coffee, creativity and 90’s dance music. He has also been able to be a part of the Idris Elba product launch, everyone worked so hard to make it a success. “Those first few times I saw samples of my work were really exciting and made the hairs on my arms stand up – it was a real Superdry moment I won’t forget!”

Joe's story

We asked Joe's advice to others thinking of making the leap from store to Head Office and he said:

"Life at Superdry Head Office won’t be your average job, it requires dedication and tenacity. Understanding the brand is paramount. Remember by coming from a Superdry shop floor you’ll bring a fresh and valuable perspective. The other day I heard someone saying ‘don’t work hard, work smart’, and that’s something to think about because here, you will need to!"

Lindsay's story

Lindsay was a Supervisor in our Inverness Store and she loved her time with the team in store. She received her REAL training there and went on to train new starters to her store as well.

She went to The Fashion Retail Academy and gained a Level 3 Diploma in Fashion Retail, before going on to study a degree in Fashion Buying and Merchandising at London College of Fashion.

Lindsay moved to Head Office in January 2015 and took on the role of Womenswear Buying Admin Assistant and can’t believe where the time has gone! The old saying is true, time flies when you are having fun!

Lindsay's story

We asked her what it's really like at Superdry Head Office. 

She said “Every day is busy and there are never enough hours in the day! You have to be pretty organised – I’ve never written so many lists! There is a lot of time management involved because in the buying team we have to balance the desk admin and the running around looking for samples and prepping for buys and meetings. Everybody I’ve worked with so far is really driven and hardworking so it keeps you going through the busy spells and all the teams are really close which makes work more enjoyable. There is always something to look forward to in between the hard work and I’m loving being part of the Merchandising team social committee, we had a brilliant summer’s evening playing Tennis at the Team ‘Wimbledry’”.

Lindsay's story

When we asked Lindsay what the best bits so far had been, she had too many to mention! Here are a few things she told us.

"Being a part of the womenswear buys over the last 8 months has been amazing. I love the Lunch & Learns that give a brilliant insight in to the other department’s roles. Merchandising Away Days are also great for understanding where we are as a team and the company overall – it really makes you proud to be a part of it all!"

And finally the day she and some of her team met Idris Elba….and then spent a very long time collecting some flip flops whilst a lot of giggling and blushing occurred! Never has it taken 6 people to carry some flip flops before!

Lindsay's story

We asked Lindsay for her advice to others thinking of making the leap from store to Head Office. She said:

"Moving to head office has been amazing in terms of starting in the career I studied at university, but also being able to see the product life cycles from the very beginning and the process each option goes through before it arrives in store. The Superdry attention to detail is something else! Cheltenham itself is a lovely place to live, I moved here knowing absolutely nobody and made friends really quickly, there always seems to be something going on outside of work to keep busy so don’t worry about moving here on your own! The weather alone is worth the move for us Scottish lot! 

Lindsay's story

Finally, she said: "It’s a very exciting time here at head office with lots of plans in place for the near future within womenswear itself, and the brand’s International expansion; it’s a brilliant team to be a part of right now. I would say if anyone wants to make the move, definitely research the roles first so you know which area you want to get in to. There are so many different areas and always great roles advertised as the company grows, so go for it!"

Eddie's story

Eddie started with Superdry as a Christmas temp in Glasgow in 2011 and ended up becoming a permanent member of the team. After a year or so he went on to become an Area Super User in his area. This allowed Eddie to start thinking operationally in a retail environment and gave him some really great experience along the way! Eddie now works as a Retail Operations Stock Specialist. He has been in position for just over 6 months, time flies when you’re having fun!

Eddie's story

We asked Eddie to describe his role and he told us ‘It can be a difficult role to explain but, simply put, I am the ‘stockroom guy’. I work closely with various departments to help streamline our stock control processes, layouts of stockrooms, and also take a logistical approach to the UK Retail Team.’ 

Eddie studied Music at HND level whilst he worked in Glasgow. It was his engagement in store that helped his manager recognise he had potential to progress in the company. His experience as a SuperUser gave him the knowledge to progress to Head Office as he played a key role in opening new stores in the UK and Europe, rolling out the Stock Management System and the new POS System.

Eddie's story

We asked him what it's like to work at head office. He said ‘It’s a different type of ‘busy’. I was used to having goals that could be achieved in an hour; now I have some goals which I will be working towards for 6 months! The office is really friendly place to be. We get to see the strategy the business wants to achieve, which allow us to see what contributions we make to the company which is great! There are many learning and development programmes meaning that my learning and networking never stops. Nothing could have prepared me for the amount of tea that we drink here though!'

Eddie's story

When we asked Eddie about his best moments so far this is what he said ‘For me, the opening of new stores across the UK is always a highlight. Meeting new people that have the same enthusiasm that I have for the brand makes the process very enjoyable. It feels great to be able to use my experiences to help shape some of the new store teams. As a team building trip, Retail Operations went to the Cheltenham Races for the day which was great – many laughs and a small amount of successful gambling made for a great day.’

Eddie's story

We asked Eddie's advice to anyone else thinking of making the move to Superdry Head Office. He explained ‘I worked with massive levels of enthusiasm and a little experience and with guidance from my manager they helped me develop. Even if you don’t know which area of retail interests you, the hunger to find it is the first step. Use your reviews to take comments from your manager and build on them. Realise that however small, your efforts make a massive impact to Superdry; I remember vacuuming the Glasgow store each week, and even that task helped me get where I am today.'

Becky's story

Becky started working for Superdry at the Bullring store in the midlands in 2014 and she was an In Store Visual Merchandiser. Becky had just recently graduated from University with a degree in Fashion Design and this worked in her favour as she had both the experience and interest in fashion & retail. She joined Head Office as a secondment from store for 3 months working as a Product Book Coordinator.

Becky's story

During this time she spotted a new role of a Visual Merchandising Coordinator, which she successfully applied for, was recently appointed and has now been in position for a good few months. ‘Head office is a fantastic place to work. It really makes you appreciate the hard work and effort from all departments here that is put in before the products even make it into store. It has really opened my mind and has given me an insight on how much consideration goes into every small detail at Superdry. Just like in the stores, there is a real sense of family here too. I love it.'

Becky's story

Becky said her best bits so far were getting to see sneak peeks of collections before they land in stores and explained for her there’s nothing more fascinating than seeing designs go through such a long process and transform into the final product at the end. She said ‘Put yourself out there and be motivated! Be willing to go outside your comfort zone and work hard! Use the skills that you already have and perfect them, there has to be something that separates you from everyone else and that makes you stand out, so find that thing and let people see it!'

Jonny's story

Jonny originally started with Superdry in 2009 as a part-time sales assistant at our Cardiff store. After finishing University in 2013, he moved into the role of Super User for the South West area, specialising in new store openings and store operations. Jonny studied English Literature & Language, however after his first year he decided to change degrees and studied Business & Management instead. Jonny joined Superdry Head Office on a secondment in 2014 in the IT team as Project Support, helping roll out the new till system into all UK & European stores. 

Jonny's story

We knew he was too good to let go so we offered him the role of Systems Analyst working in the same department and he is now responsible for the BTE Store system, and helps manage any changes and updates to the software. He’s now been in IT for over a year. When we asked him what it's really like at Head Office he said: ‘It’s definitely different from what I expected! Although it’s a large environment, it’s amazing how many people you see on a day to day basis. The responsibility and freedom with work is something I really enjoy, I love being in charge of my own diary, workload and having the autonomy to do the right thing in my role.’

Jonny's story

We asked him what his best bits of the job were so far. he said: ‘When I visited the majority of our European stores while working on projects. Travelling through the whole of Germany meeting different people and teams from the business I didn’t know even existed! It really opened my eyes to the global phenomenon Superdry is fast becoming. I love being part of my team, and the wider IT team, it’s a great place to be.’

Jonny's story

We asked him if he had any advice to others thinking of making the leap from store to Head Office, he said: ‘It’s definitely worth it. I’ve met some amazing people here in the office, and have gained experience and knowledge in subjects, business and operations which I didn’t think I ever would. The family feeling extends right across the company so its nice to feel a part of that every day.'

Monika's story

Monika started working for Superdry as a Concession Manager in one of our House of Fraser concessions in Gateshead over 3 years ago, she then moved down to a new Superdry Store in the Metrocentre as Store Supervisor and was there for 10 months before making the move to Superdry Head Office. She now works as a Merchandising Administration Assistant on Womenswear taking care of Dresses, Knitwear, Pants, Shirts, Shorts, Skirts and Swimwear.

Monika's story

She studied Fashion at Northumbria University and specialised in Menswear Design so has been able to transfer a lot of the knowledge she learnt into the role. When we asked Monika about what its like to work at Head Office she said ‘It’s totally different to what you expect a Head Office to be like, its so laid back and everyone is so friendly across all of the departments. It was strange at first from being on your feet all day in store, to being at a desk, but you get used to it when there’s a constant flow of cups of tea!’

Monika's story

She told us about  a great moment she had recently when she attended a Buying Meeting with the Merchandisers, the Buyers, our CEO Euan Sutherland and our Founder Product & Brand Director Julian Dunkerton. She said ‘it’s so good to be so involved in something like that, deciding on what product we want to take to stores, voicing your opinion, which everyone values, and being involved in the whole process of this product from the initial buy, to the Store ranging and the Final Sign off, it’s really interesting to see it from start to finish, and I’ll be tracking the progress of orders and deliveries too when its lands into the stores.'

Monika's story

We also asked her if she had any advice to anyone in store thinking about making the move to Head Office and she was really clear! It seems she’s been converted! ‘If working in Head Office is something you’re interested in then you just have to make that leap, Superdry is a company that is always evolving and want to progress their staff'.

Monika's story

'You really have to voice your interest to people, your managers, Area Managers, show interest at Head Office, get in touch with HR, everyone is so helpful here. Working in a store has been such a huge benefit to me in my role at Head Office, as I know products, what works well in stores, and people value your advice as you’ve seen a different aspect of the company, which many people haven’t had’. Great job Monika – welcome to the Head Office team.

Gordon's story

When Gordon began his career with Superdry he worked at our store in Aberdeen as a Supervisor. He went to University whilst here and after graduating decided to look for his next step in life. He loved working in store and so making the move to Head Office was an opportunity to good to pass up! He joined us recently as an Allocator in the Merchandising Department. This role makes sure the stock is where it should be to increase sales and make sure stock moves around properly. There’s lots of analysis and working with data that keeps him busy!

Gordon's story

When we asked him about life at Head Office he told us that ‘it’s a really relaxed, friendly atmosphere yet still feels focused because everyone knows what they are doing and is on a mission to get their jobs done. At first it felt a bit strange seeing Jules walk past my desk every day, but now I know it just shows the passion and drive he still has to drive the company forward – he is a very visible part of Superdry’s future.'

Gordon's story

Gordon told us he has found it really easy to settle into life in Cheltenham and finds it a great place to live and has made many new friends. He also arrived in time to attend the Summer Extravaganza and Christmas Party (lucky man!) Gordon is often seen spending his hard earned cash in the staff shop, and is always wearing Superdry. He told us that if anyone was thinking twice about making the move from store to Head Office they should stop thinking about it and just do it – it’s worth it and you will love it!

Sam's story

Sam worked in the Superdry Bullring store which is located in the heart of Birmingham. He spent two years working for us in store as a sales and stock room assistant. He loved his time here and became a Superdry fan from the start. The job Sam moved into at Head Office is a CAD Technician in the Property and Store Development Team. He studied hard at university for 3 years to get his degree in Architectural Technology which made him the perfect candidate for the role.

Sam's story

As a CAD Technician Sam helps to design and plan layouts for simple things like office moves right through to designing floor plans and store layouts for stores around the world and has already got some travelling under his belt. We asked him what it’s really like at Superdry Head Office and he said:

Sam's story

‘It’s absolutely great! Everyone is really friendly and always willing to help each other. There is a very relaxing and calm atmosphere despite the fact everyone is working hard and fast to achieve targets and deadlines – the company is growing and changing so much right now that there’s never a dull moment and its really easy to be caught up in the buzz of being in a company in such growth – it’s a great feeling’.

Sam's story

Sam also told us about his proudest moment so far which was when he saw his first project develop from inception to completion when he provided the architectural drawings for the new unit we created and transformed to expand Superdry Head Office.

Sam's story

We asked him if he had any message for people wanting to join the Head Office team and he said ‘I recommend making the leap. Superdry is moving forward and there are a range of areas you could get into; HR, IT, Merchandising, e-commerce, Property to name just a few. I’m sure there is something for you. I’m glad I made the change and I haven’t looked back since’.

Terri's story

Terri originally worked as a Supervisor in the Superdry Durham Store. While she was there she was studying a BA (HONS) Fashion design at Northumbria University and once she had graduated she knew that she loved Superdry and wanted to put her education into practice. Superdry Head Office seemed like the most logical choice! She joined us a Trainee Designer in our Accessories Team and was able to apply her skills almost straightaway. It wasn’t long before she was promoted to an Assistant Designer and really started to make her mark on the Superdry collections.

Terri's story

We asked Terri what is what like to go from being in a store and move to Head Office, she said ‘It's a very professional, but really good fun, environment to work in. There are rarely 2 days that are the same and this industry, and Superdry work at such a fast pace it’s sometimes hard to keep your feet on the ground, but that’s why most people love it here!’ 

Terri's story

Terri told us about her proudest moments so far came she first saw some of her designs on sale inside a Superdry Store and then shortly afterwards saw them on the catwalk at London Collections Men and then featured in ELLE and Grazia….that’s a hell of a success story Terri! We asked her if she had any advice to others thinking of making the leap from store to Head Office and she said that working at Superdry isn't a 9-5 job, but if you’re truly passionate about the brand and committed to working hard then it's the right place for you, and the results and rewards make it very worthwhile.

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Learning & Development

The Superdry Academy

All of our learning & development activity at Superdry is designed and managed by the Superdry Academy – a dedicated in-house team who specialise in on-brand training programmes which help our people to enhance and develop their skills to be the best they can be. 

Onboarding

Everyone who joins at head office attends a Superdry induction, where you learn all about Superdry. We tell you all the practical things you need to know, such as health & safety, parking and our staff shop, and you’ll also learn about our history and key people. We also have guest speakers who give you their own unique insights into life at Superdry.

Lunch & Learn

We hold monthly lunchtime learning sessions on a particular area of the business. They’re open to anyone who wants to learn more about that topic, all you have to do is book on. We’ve run them on design, denim, fashion PR, finance, property, our photo studio and many other depasrtments and topics. They’re very popular and we’re told they’re really informative and help people understand what part each department plays in our success.

Management Essentials

If you join in a people management role, you’re eligible for these sessions. Designed to help develop your skills as a manager, they cover topics like time management, developing resilience, recruiting people, managing difficult conversations, coaching, influencing, strategic thinking, and managing conflict. If you complete them all you’ll be accredited by the Institute of Leadership & Management.

Leadership Programme

We are committed to developing both our current and future leaders at Superdry and we invite different cohorts of people to take part in our leadership development programme throughout each year, across all levels of our organisation. We use the FED model which has Future, Engage and Deliver as the core aspects of the programme.

Technical Training

Many of the roles we have at head office require strong Excel, Word or Power Point skills, or the ability to use niche products like Illustrator or Photoshop. To help people improve their ability to use these tools effectively, we run a series of courses to help people understand more about them and how they work. We offer beginner, intermediate and advanced courses for all ability levels.

Professional Qualifications

Some of our roles benefit from people who are qualified professionally, such as some positions in finance or legal. Where there’s a clear business benefit to Superdry, we’ll help people with funding and time off to study for professional qualifications. For people seeking to enhance their qualifications and who can demonstrate the benefit this will bring, it’s a great opportunity for development.

E-Learning

Here at Superdry we think it’s important that every employee is properly trained on some of our key issues, such as health & safety,  cyber security and anti bribery. We’ve developed interesting and innovative e-learning modules to help everyone achieve the required competency in certain areas, and will roll out further modules on other key topics in the future.

Bespoke Training

Sometimes it’s necessary for people to be trained on something that we don’t currently cover – this might be a new software package, or a different type of skill set. Leaders across the business often ask us to develop bespoke training plans to help upskill their teams, and we are often able to oblige and design a new training scheme to deliver these skills.

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The recruitment process
in a few easy steps

We use lots of different ways to assess candidates who apply for roles with us. Everyone’s journey through the recruitment process begins with an online application, but from there we will use a combination of different methods to decide on the perfect candidate for each role. We’ve outlined the key steps below, though we don’t use all of these steps for every vacancy. Which of these selection methods we use varies from role to role. 

Step 1

Online application

All our hires start with an online application. It’s a straightforward process, just click any of the apply links, create your account and follow the instructions. 

Step 2

Application Review

We review all application forms and CVs carefully against the role criteria we set out in the job description, and pick the most suitable people for each role to take forward.

Step 3

Telephone Interview

We usually start our head office recruitment with a short telephone interview, to understand more about your career history, achievements, capabilities and cultural fit. 

Step 4

Team Tryout 

We often use this for our Sales Assistant recruitment in stores. It is a group session involving interactive and creative exercises and a short sharp interview. 

Step 5

Face-to-Face Interview

We invite people in to meet the recruiting manager for all head office and store management roles. It’s a great way to really get to know you and evaluate your experience and suitability.

Step 6

Testing

Sometimes we use testing to understand technical competencies, management skills, numerical ability etc. This isn’t for every role, only where we need a skill that it’s hard to show at interview.

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